Feedback Procedure

  • We are constantly looking for ways to improve the camp experience for children and your suggestions are always welcome. 
  • If you have a concern regarding the camp, please raise this with the camp director so that the issue can be dealt with immediately.
  • If you are unable to resolve the issue, then our Head Office will be advised, and we will do our best to resolve the issue to your satisfaction.
  • If your complaint is unresolved, you can contact Ofsted, our regulator, quoting the relevant site’s registration number (as displayed at camp).
  • If you have any concerns regards to child protection, then please contact our team at Head Office on 0800 043 0707.

“If children are not having fun when learning then something is wrong with the teaching.“ - Clinton Lamprecht

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